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Radically Personal Customer Service Unlocks Customer Love

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Apr 23 '20 | By CEO | Views: 43 | Comments: 0

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If your customer experience or marketing efforts aren’t focused on personalization, you’re missing one of the biggest opportunities to drive customer loyalty. For years I’ve talked about the difference between marketing programs and loyalty programs.

Source: https://www.forbes.com/sites/shephyken/2020/04/23/radically-personal-customer-service-unlocks-customer-love/

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